Reservation Policies

Check In/Check Out

Check-in Begins: 10am Pacific
Check-out By: 12pm Pacific

During normal business hours, check-in begins at 10am (Mon-Sat). The deadline for checking out is 12pm. ALL keys must be returned to the main office. If checking out outside of normal business hours, please place keys into the VIP drop box located directly outside the main office.

If you would like to check in outside of normal business hours, please contact the main office to arrange a time (no earlier than 6am and no later than 8pm. Weekdays only).

Reservations

You may request a reservation with Temporary VIP Housing online or by calling 1.760.371.1364.

Deposit Information

Unless a pet unit has been assigned, a deposit is not required.

For pet units, a $300 dollar deposit will be collected at check-in for the first pet, and an additional $100 will be collected for each additional pet (Up t0 3 pets total. Pets must weigh 15lbs or less each). Please see the Pet Addendum Form, located on the Tenant Hub page, for additional information.

Minimum Stay

There is a 31-day minimum stay for Temporary VIP Housing tenants.

Property Taxes and Fees

There are no property taxes and associated fees for tenants staying 31 days or more.

Cancellation Policy

We understand that your plans may change. Temporary VIP Housing has a 72-hour cancellation policy. Cancellations made after the stated time period result in a full forfeiture of any deposits and incur a prorated fee for the time the property would have been rented. Should you need to change or cancel your reservation, please contact the main office by calling 1.760.371.1364.

Early and Late Departure Policy

Should you check out prior to your scheduled departure date, your contract will be prorated to reflect the change in schedule and any remaining contract fees will be processed accordingly.

If you check out after your scheduled departure date, you will be charged the full length of your stay, and the rental contract will be prorated to reflect the extra date(s). An additional $100 will be charged as a late check out fee.

Should you need to change your departure date, contact the main office by calling 1.760.371.1364.

Smoking Policy

While our properties do not allow indoor smoking, tenants may smoke in most outdoor areas.

In-Unit Gatherings

Only current tenants are allowed in Temporary VIP Housing properties. Parties and gatherings are not permitted.

Connecting Units or Specific Unit Requests

While we do not have connecting units, we can sometimes arrange for tenants to occupy adjacent units.

Rollaway Beds

There is a $25 nightly charge for rollaway bed requests. Rollaway beds are not available for all properties.